But you can take steps to identify the root cause and remedy the issue. If Firefox keeps crashing, anything from out-of-date software to a faulty plugin could be causing the problem. Restart Firefox What to do when Firefox keeps crashing Uncheck the box beside Use recommended performance settings and then uncheck Use hardware acceleration when availableģ.

Go to Firefox → Preferences → General and scroll down to PerformanceĢ. If you’re able to open Firefox, you can try turning off Hardware Acceleration by following these steps:ġ. Reopen Firefox Turn off hardware acceleration In the profile folder, rename places.sqlite to and places.sqlite-journal to if it existsĥ. Open the fault-release folder and quit Firefox completelyĤ. Alternatively, you can locate this folder in ~/Library/Application Support/Firefox/Profilesģ. Locate the Profile Folder section in the Application Basics table and click Show in Finder. In the top menu bar, click Help → More Troubleshooting InformationĢ. Here’s how to reset the places database when Firefox keeps freezing:ġ. You can create a new database if you don’t mind losing today’s history and bookmarks. If your browser keeps freezing at random, Firefox’s places database may be corrupted. Click Clear Downloads Create new places database Click the Library button and select DownloadsĢ. If Firefox freezes when you try to download a file, clearing your download history may resolve the issue:ġ. When Firefox keeps freezing for no apparent reason, following the right troubleshooting steps is the surest way to fix the problem. Steps to take when Firefox keeps freezing Luckily, every problem has a solution, and you can take steps to get Firefox running smoothly again. When issues continue and your browser doesn’t function as expected, productivity suffers. However, sometimes things can go wrong, and freezing and crashing can bring your session to a sudden halt. Firefox is a slick and functional browser that generally works well on Mac.

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